Gaming on qq99 should always be fun. We provide the tools, information, and support you need to keep it that way — whether that means setting a deposit limit, taking a short break, or stepping away entirely for a while.
These are the core pillars of how qq99 approaches player safety — built into the platform from day one, not added as an afterthought.
Set a daily, weekly, or monthly deposit limit on your qq99 account at any time. Once set, the limit takes effect immediately and cannot be increased for 24 hours — giving you real protection, not just a suggestion.
Tell qq99 how long you want to play in a single session. When your time is up, you will receive a clear notification. It is a simple way to stay aware of how long you have been playing.
Need a short break from qq99? A cool-off period lets you pause your account for 1 day, 7 days, or 30 days. Your account is suspended during this time and you cannot log in or deposit.
If you feel you need a longer break, qq99 offers self-exclusion for 6 months, 1 year, or permanently. During self-exclusion, your account is fully closed and you will not receive any promotional communications.
qq99 can send you regular on-screen reminders showing how long you have been playing and how much you have spent in the current session — keeping you grounded and in control.
Our support team is available around the clock. If you are worried about your gaming habits or need help activating any responsible gaming tool, reach out via live chat or email at any time.
qq99 is committed to responsible gaming. All player protection tools on this page are completely free to use and can be activated directly from your account settings or by contacting our support team.
Responsible gaming means playing for entertainment — not as a way to make money, escape problems, or chase losses. At qq99, we believe that gaming should always be a choice you make freely, with full awareness of the risks involved and the ability to stop whenever you want.
The vast majority of qq99 players enjoy the platform without any issues. But we also know that for some people, gaming can become a problem. That is why qq99 has built a full set of responsible gaming tools directly into the platform — so that every player has the means to stay in control, no matter what.
Responsible gaming is not just about rules. It is about making sure that every session on qq99 is something you genuinely enjoy, and that you never feel like the platform is working against you. That is the standard we hold ourselves to.
Problem gambling can develop gradually and is not always easy to spot in yourself. qq99 encourages all players to check in with themselves regularly. Here are some signs that gaming may be becoming a problem:
If you recognise any of these signs in yourself, please use the responsible gaming tools available on qq99 or contact our support team immediately. You are not alone, and help is available.
All responsible gaming tools on qq99 are available directly from your account. Here is how to access and use each one:
Log in to your qq99 account, go to Account Settings, and select Responsible Gaming. Choose daily, weekly, or monthly and enter your preferred limit. The limit applies immediately.
In the same Responsible Gaming section, enable session reminders and choose how often you want to be notified — every 30 minutes, 1 hour, or 2 hours.
Select Cool-Off from the Responsible Gaming menu and choose your preferred duration. Your account will be suspended immediately and reactivated automatically when the period ends.
Contact qq99 support via live chat or email at [email protected] to request self-exclusion. Our team will process your request within 24 hours and close your account for the chosen period.
Deposit limits can be decreased at any time and the change takes effect immediately. Increasing a deposit limit requires a 24-hour cooling-off period before it comes into effect — this is intentional and designed to protect you.
Here is a summary of the responsible gaming limits available to all qq99 players:
| Tool | Options Available | Takes Effect | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately | Available |
| Session Time Limit | 30 min / 1 hr / 2 hr / Custom | Immediately | Available |
| Reality Check | Every 30 min / 1 hr / 2 hr | Immediately | Available |
| Cool-Off Period | 1 day / 7 days / 30 days | Immediately | On Request |
| Self-Exclusion | 6 months / 1 year / Permanent | Within 24 hours | Via Support |
Take a moment to honestly answer these questions. If you answer "yes" to two or more, it may be worth using one of the qq99 responsible gaming tools or speaking to our support team.
Answer honestly — this is just for you.
If two or more of these apply to you, please consider setting a deposit limit or taking a cool-off period. Our support team at [email protected] is always available to help — no judgement, just support.
qq99 is strictly an 18+ platform. We take the protection of minors extremely seriously and have multiple layers of age verification in place to prevent underage access.
If you suspect that a minor has accessed qq99, please contact us immediately at [email protected]. We will investigate and act quickly.
qq99 is not just a gaming platform — it is a community of players who deserve to be treated fairly and with respect. Our responsible gaming pledge is simple: we will always put player wellbeing ahead of short-term revenue.
That means we will never send promotional messages to players who have set deposit limits or are in a cool-off period. It means we will never make it harder to set limits than it is to deposit. And it means we will always respond quickly and without judgement when a player reaches out for help.
Responsible gaming is not a box we tick — it is a genuine part of how qq99 operates every single day. We are proud of the tools we have built, and we are always looking for ways to improve them based on player feedback and industry best practice.
Remember: gaming on qq99 should always feel good. The moment it stops feeling fun, that is the moment to use one of our tools or take a break. We will be here when you are ready to come back.
Our team is available 24/7. If you need to set a limit, take a break, or just talk to someone about your gaming, we are here.
Live Chat — Available 24/7
Go to My Accountqq99 is built for players in Bangladesh who want a safe, fair, and genuinely enjoyable gaming experience. Register for free, set your limits from day one, and play with confidence knowing qq99 has your back.
18+ only. Please play responsibly. Gaming should be fun — keep it that way.